[Point] Why cannot I find my bonus point information?
 Here is answer from your question.

if you change mobile number or device, thePAY infomation could be lost.
You should use same mobile number or e-mail when you chanage your USIM or device.

 

1. Please check your mobile number and E-mail. Use same E-mail.

2.  Please check again your information.

Ask help desk(support language) Tel: 1666-0146